PRIMARY is focused explicitly on the development of Decision Support Systems. The main axis of PRIMARY’s services is the design and implementation of software capable of locating the optimum solution regarding scheduling and planning procedures in enterprises and organisations achieving in parallel the business goals set and satisfying the involved constraints.

PRIMARY analyses existing procedures in a company and designs the appropriate optimisation software, while guaranteeing compatibility with already deployed infrastructure (e.g. databases, ERP, CRM).

The scientific proficiency of PRIMARY’s staff, coupled with technological expertise, is the key for identifying the most efficient solutions as well as for their precise adaptation to the exact needs of each client.The provided services are based on the application of Operational Research and Optimisation methods in procedures where the optimum solution is impossible to be located with intuitive or empirical means.

PRIMARY’s competitive advantage is found in the mathematical modeling of procedures and in the application of optimisation algorithms with proven efficiency in numerous enterprises worldwide.

PRIMARY approaches every need of a company as an IT project, following all the appropriate phases: analysis, parameterisation, prototype development, application development and deployment to the company’s IT infrastructure.

PRIMARY follows certified IT project management methodology that guarantees successful integration of the provided Decision Support Software to the tactical operations of every client.

Furthermore, PRIMARY provides the necessary training and change management services for efficiently adopting the provided Decision Support Systems and directly meeting the desired goals.

Upon the integration of the optimisation solution with the IT infrastructure of a company, PRIMARY provides helpdesk and operational support services with immediate response. To this direction, technical advice and resolutions to issues are provided in order for the operation of the respective Decision Support System to be uninterrupted and problem-free.

PRIMARY targets both end user organisations as well as IT companies that are interested in integrating Decision Support Systems to their own software solutions (system integrators).

Contact PRIMARY for more information as well as for a presentation of the Decision Support Systems that suit your company’s needs.